Privacy Policy

Privacy Policy

Last Updated: 16 Jan 2026

1.⁠ ⁠Introduction

At Gramamrit, we value the trust you place in us. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or purchase our pure Bilona Ghee products.

2.⁠ ⁠Information We Collect

When you use our website, we collect two types of information:

Personal Information: This includes information you provide voluntarily when making a purchase or signing up for updates. It typically includes:

Name

Delivery Address (for shipping)

Phone Number

Email Address

Payment Information (processed securely by our third-party payment gateways; we do not store your card details).

Non-Personal Information: We may automatically collect data such as your IP address, browser type, and the pages you visit on our site. This helps us improve our website experience.

3.⁠ ⁠How We Use Your Information

We use your data strictly for the following purposes:

Order Fulfillment: To process your payment, pack your order, and deliver it to your doorstep.

Communication: To send you order confirmations, shipping updates, and invoices.

Customer Support: To respond to your queries or handle returns/replacements.

Marketing (Optional): Only if you opt-in, we may send you emails about new products (like Buffalo Ghee launches) or special festive offers.

4.⁠ ⁠Sharing of Information

We do not sell, trade, or rent your personal information to others.

We only share your data with trusted third parties strictly required to run our business:

Logistics Partners: To deliver your package.

Payment Gateways: To process secure transactions (e.g., Razorpay, Paytm, PhonePe).

5.⁠ ⁠Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL (Secure Socket Layer) encryption to ensure that your data is transmitted securely.

6.⁠ ⁠Cookies

Our website uses "cookies" to enhance your experience (e.g., remembering items in your cart). You can choose to disable cookies through your browser settings, though this may affect some website functionality.

7.⁠ ⁠Third-Party Links

Our website may contain links to other sites (e.g., Instagram, Facebook). We are not responsible for the privacy practices or content of those external sites.

8.⁠ ⁠Consent

By using the Gramamrit website or providing your information, you consent to the collection and use of the information as described in this Privacy Policy.

9.⁠ ⁠Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page.

10.⁠ ⁠Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Gramamrit

Shatabdipuram, DD Nagar,

Gwalior, Madhya Pradesh - 474020

Email: info@gramamrit.com

Phone: 6265403045